ReTouch IT Services Pvt. Ltd. is established in 2016. We are providing Website Development & Designing, Digital Marketing, Out Sourcing to apply for all contracts and all work undertaken by Retouch IT Services.
Retouch has won many international awards, competing with the best companies in the world. These recognitions, presented by the leading Industry Associations in the world stand testimony to our creativity, technical skills and quality standards.
We offer a wide array of services to cater to any of your web, mobile, or digital marketing requirements. Be it through the creativity of our designs, usage of latest technologies or adherence to industry best practices, we always thrive to deliver world class solutions to our clients.
We've always been at the forefront of technological advancements. We use cutting edge technologies, advanced frameworks and proven methodologies to ensure that our solutions are future-ready and scalable.
Retouch is rated as one of the top digital agencies in India and one main reason for this is the quality benchmark that we set for ourselves. If you believe that you can help us conquer the skies and above, then, this is a golden opportunity for you. Come, be part of our story!
Explore the latest trends and find our updates on all you need to know about what is happening in the world of web and technology.
In India, we're based out of Bangalore. If you're from any other part of the world, we're just an email or phone call away!

CUSTOMER RELATIONSHIP MANAGEMENT

EXPERTISE - COMMITMENT - TEAM SPIRIT - AGILITY - LISTENING

INCOMING / OUTGOING CALL MANAGEMENT, EMAIL PROCESSING, MAIL MANAGEMENT, MANAGE YOUR CHAT SERVICE.

INCOMING / OUTGOING CALL MANAGEMENT

A call center of over 500 advisors to conquer new markets and retain your existing customer portfolio at a lower cost.

A contact center of 1200 dedicated positions open 24/7.

Inbound calls

Product and service information

Communication / Marketing Campaign Support

Sales department

Taking orders

SAV

Customer service

Management of customer loyalty campaigns

web_designing

Outbound calls

Customer prospection, personal assistance, Sales force support, Qualification of files, Telemarketing subscription service, Relaunch of the buying process, surveys, survey, Market study and competitive intelligence, Customer satisfaction surveys, Customer loyalty campaign.

EMAIL PROCESSING

Long-lasting satisfaction of your contacts thanks to optimized responsiveness in the processing of e-mails and a personalized response according to your specifications.

Incoming emails

Order taking

SAV

Claims management

Address change

web_designing

Sales department

Recovery

Qualification of emails

Loyalty

Techniques of up and cross-selling